Category: Centres

All our stores are now open again, however if you don’t wish to visit you can now order online from a vast range of products for home delivery.

You can ORDER HERE for local delivery from Coolings online, or visit us in store. A minimum order value of £30 applies to all orders. Orders over the value of £80 are eligible from free delivery, whilst orders under £80 will have a delivery charge of £6.99. This applies to all in store and online purchases.

For our online store we are delivering to the following delivery area postcodes, in store purchases can also be delivered to these and some additional postcodes listed below:

• BR1, BR2, BR3, BR4, BR5, BR6, BR7, BR8
• CR0, CR3, CR6,
• DA1, DA2, DA3, DA4, DA5, DA6, DA7, DA8, DA9, DA10, DA11, DA12, DA13, DA14, DA15, DA16, DA17, DA18
• ME6, ME9, ME10, ME14, ME15, ME16, ME17, ME18, ME19, ME20
• RH7, RH8, RH9, RH10, RH11, RH16, RH17, RH18, RH19
• SE9, SE12
• TN1, TN2, TN3, TN4, TN6, TN7, TN8, TN9, TN10 TN11, TN13, TN14, TN15, TN16, TN22

We are endeavouring to deliver orders within 7 days, but this may vary depending on the volume of orders currently being processed.

We are utilising our own team of drivers and vehicles, with Public Health England guidelines on social distancing being observed by our staff at all times. We are delivering orders outside the front of your house, but are unable to enter any area of the house nor around the side of properties. We will ring the doorbell to notify you of the delivery, but this is a contactless service and will not require a signature.

We are now delivering to a wide postcode area for all our 4 sites, at this time due to logistics we are not looking to add any further postcode delivery areas. Thank you for your understanding and support at this challenging time.

Please see our FAQs if you have any addition questions.

THE FOLLOWING DELIVERY POSTCODE AREAS ARE NOT CURRENTLY INCLUDED IN OUR ONLINE DELIVERY ZONE, HOWEVER IN STORE PURCHASES CAN BE DELIVERED TO THE FOLLOWING POST CODES. THIS DEPENDS ON YOUR LOCAL STORE, PLEASE ASK A MEMBER OF OUR TEAM.

If your in store purchase falls within the postcodes listed below, the following charges will apply for home delivery. We are endeavouring to deliver orders within 7 days, but this may vary depending on the volume of orders currently being processed.

Order total up to £300 = £28.00 Charge

Order total £300-£600 = £25.00 Charge

Order total over £600 = Delivery Free of Charge

•  CR2, CR8, CR9
• ME2
• SE2, SE3, SE4, SE6, SE7, SE10, SE13, SE18, SE19, SE20, SE21, SE22, SE23, SE25, SE26, SE27, SE28
• TN12

For a real birds-eye view of our flagship 14 acre site, watch this video! It shows our gardens, production nursery, reservoirs and more.

A warm welcome awaits you at our wonderful Hybrid Tea Room, nestled in the Ashdown Forest with breath-taking views over our famous rose nursery. It’s the perfect spot to relax while you enjoy our specially selected cakes or scones. Or tuck into freshly prepared sandwiches, toasties and jacket-potatoes accompanied by a refreshing hot or cold drink.

We are based at:
Coolings Wych Cross Garden Centre,
Forest Row,
RH18 5JW

01342 822705

We are open:

Garden centre:

Monday to Saturday – 9am to 5pm. Sunday – 10.00am to 4.30pm.

Coffee Shop:

Monday to Saturday – 9am to 4.30pm. Sunday – 10am to 4pm.

(Hot food is served until 30 minutes before the restaurant closes).

We are dog friendly, offer a carry to the car and delivery service.

For more information on the Coolings purchase of Wych Cross Garden Centre click here.

After 35 years at their site in Chelsfield Village the family owned Koi Water Barn which was initially started by John Pitham, has moved to our site at Rushmore Hill Coolings following the sale of the Lilly’s Farm Site.

If the idea of getting into koi keeping or water gardening is something you have thought about but need some help Koi Water Barn is the place to come so that they can help you achieve your dreams.

The business is still owned by John’s son Tony Pitham, but he now spends his time between South Africa and Koi Water Barn Dubai, along with still visiting Japan to purchase koi for top end hobbyists, and for the shop. Since moving overseas the running of the business has been left to Keith Holmes.

Their first Auction at Coolings will take place on Easter Sunday – 21st April 2019. 50 plus lots of koi of all sizes will be auctioned. Viewing from 10am. Auction from 12.30pm. Details of all lots will be posted on the Koi Water Barn website in the week leading up to the event.

They are a very friendly team at the Barn so please come and see us next time you’re at Coolings.  Click here for more information on Koi and the team.

Opening times 9am to 5pm Monday to Saturday 10am to 4pm Sunday Tel: 01689 878 161
Email: info@koiwaterbarn.com
Website: www.koiwaterbarn.co.uk

We are absolutely delighted to announce that at the annual GCA conference/awards last week (January 23rd 2019) we were awarded third place in the Destination Garden Centre category out of all the national finalists, making us the third best Plant Area to visit in the UK!

Coolings Managing Director, Gary Carvosso adds “

“For our plant area to be judged number three in the UK is very special.  Our seasonal, colour themed displays that start from the front door of our shop and continue through our 5 acres of plant area have been enjoyed by our customers and now by the GCA.  This award is testament to the continued hard work, passion and dedication of the entire Coolings team and it is a fantastic way to start 2019″.

Although the freezing weather at the start of 2018 meant our plant production got off to a slow start, it didn’t manage to deter us from growing the majority of our overall impressive range and quality of plants ourselves, here at our on-site nursery at Rushmore Hill. We enjoyed creative plant displays throughout every season last year. Our hard work didn’t go unnoticed by our customers and by the Garden Centre Association (GCA).

Back in spring 2018 Coolings, and the other GCA member garden centres received visits from GCA inspectors as part of a competition to inspire member garden centres (like us) to maintain best practice to our customers at all times within an inviting and attractive centre. We were judged on our excellent quality, presentation and overall range of plants available as well as the layout of our plant areas. Overall impression, access, use of demonstration areas were also looked at, as well as staff knowledge, customer care and service. Our hard work paid off as the Inspectors’ findings determined Coolings as one of the ten finalists!

As one of the ten finalists, Coolings proceeded to go through to the autumn competition where we were visited again by GCA judge, Michael Cole, in September 2018. He evaluated how well we continued to promote and display plants during the autumn season. Highlights from our autumn GCA inspector visit included 85% score for our Bedding plants and Seasonal displays and a whopping 95% score for our ‘WOW’ factor and Customer Service!

We are now delighted to announce that at annual GCA conference last month (January 2019) we were awarded third place (out of the ten finalists), in the Destination Garden Centre category, making us the third best Plant Area to visit in the UK!

Many of you will have enjoyed our Summer Flower Exhibition back in July.  Our very large house full of flowers was well received and the 200 plus plants were enjoyed by everyone that visited us.  Some of our favourite comments taken from our guest book include:

“Brilliant floral displays as usual, and a really touching memorial”.

“A spectacular display and a wonderful tribute”.

“An absolutely wonderful display”.

“A pleasure to visit.  A wonderful display of colour”.

Those of you that visited us will know that this year’s exhibition was a floral tribute to Evan Shonfield, who worked with us here in Arthurs Restaurant before his very sad and sudden death last year at the age of 20.  All your generous donations were therefore, sent off to Cardiac Risk in the Young (CRY) in memory of Evan.

Together we raised £1,560.38.  Thank you to everyone who kindly donated to support the continuing good work of Cardiac Risk in the Young.

Looking forward to next year already!

Hairy Hounds is owned and managed by Francine Bennett.  They have just moved their successful small business from the Sevenoaks Veterinary Practice to their very own bespoke grooming room inside Coolings (next to Waggles Pet Emporium).

Fran has over 10 years’ experience in professional dog grooming and understand that your dog is more than just your pet.  They can be the very best and most loyal of friends so when it comes to treating them, you want the job to be done by dedicated professionals in a friendly, welcoming and safe environment.

Hairy Hounds recognise that the customers’ needs are of the utmost importance and are deeply committed to meeting those needs.  Our dogs are important to us all and Laura and Fran strive to ensure their visit is as relaxing and as positive as possible.

When you enter the grooming salon, Fran will chat through your dog’s history and likes/dislikes and discuss the grooming procedures you would like to be carried out on your dog.  It is extremely important to Fran that your dog is groomed in a way you would like it.  Your dog will never be left alone and is with someone at all times with plenty of treats to hand.  Hairy Hounds can make your pet feel as special as they make you feel.

Hairy Hounds now has an ever increasing client base and are welcoming new clients to their salon every week.

Hairy Hounds operate on an appointment basis only.

Contact Hairy Hounds now to book you next grooming session or if you need further information about the salon, or just want to chat about your dog’s first grooming session please contact Hairy Hounds to make an appointment on 07717 317181.

hairy-hounds.uk

Welcome to Coolings!